Privacy Policy for Sudaconnect Beta

Effective Date: June 10, 2025

Sudaconnect Beta (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe, transparent, and positive experience on our platform. This Privacy Policy describes how we collect, use, disclose, and protect your
personal information when you access our services via our website, mobile application, or any other communication channel. By using Suda Connect, you agree to this Privacy Policy. If you do not agree, please do not use our services.

Table of Contents

1. Who We Are

Sudaconnect Beta is an online learning platform dedicated to providing accessible and culturally relevant education in the Middle East. Our website address is: https://beta.sudaconnect.com/. Sudaconnect Beta is operated by Sudaconnect, located at Karsha, Nazwa, Aldakhlia, Sultanate of Oman. For any privacy-related questions, you can contact us at  privacy@sudaconnect.com.

2. Information We Collect

We may collect and process the following categories of personal information:

  • Personal Identification Information
    • Name, email address, phone number, and similar identifiers
  • Communication Records
    • Emails, chat transcripts, customer support records
  • Technical Data
    • IP address, browser type, device type, operating system, device identifiers, access dates and times
  • Marketing and Usage Data
    • Preferences, engagement metrics, feedback, survey responses, and usage patterns

3. How We Collect Your Data

Your data is collected:

  • Directly from you
    • When you register an account
    • When you fill out forms on our site or app
    • When you contact us for support or inquiries
  • Automatically
    • Through cookies, analytics tools, and tracking technologies
    • Via third-party integrations used to enhance our services

4. How We Use Your Data

We use your personal information for the following purposes:

  • To comply with legal obligations and prevent fraud
  • To provide, maintain, and improve our services
  • To communicate with you regarding your account or transactions
  • To respond to your inquiries and customer service requests
  • To send marketing communications (where you have provided consent)
  • To analyze usage patterns and improve our platform

5. Sharing Your Data

We may share your data with:

  • Service providers (e.g., cloud hosting, analytics, customer support tools)
  • Marketing and analytics partners (with your consent where required)
  • Legal authorities if required by law or to protect our rights
  • Business partners or acquirers in the event of a merger, sale, or asset transfer

We never sell your personal data.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption during data transfer
  • Secure data storage
  • Access control measures
  • Regular security reviews

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request deletion or restriction of your data
  • Object to processing for marketing purposes
  • Withdraw consent at any time
  • File a complaint with a data protection authority

To exercise your rights, contact us at: privacy@sudaconnect.com

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

9. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Personalize content and ads
  • Keep you logged in
  • Analyze platform usage

You can manage cookie settings via your browser or in-app controls.

10. International Data Transfers

Your data may be transferred and stored outside your country of residence. Where required, we apply safeguards such as Standard Contractual Clauses or equivalent measures to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Significant changes may be communicated directly to you.

12. Contact Us

For any questions or requests regarding this Privacy Policy, please contact:

Privacy Officer
Sudaconnect
Email: privacy@sudaconnect.com